Payments & payouts

Connect your Stripe account for online sales

Complete payment setup and check that payments and payouts are enabled.

2 min read

Before you start

You need access to the organization’s Settings and to the business details required by Stripe.

What to do

  1. Open payment settings

    Go to Settings, then Online ticket sales. Find Stripe Connect. The not-connected state shows separate Account status rows for Payments and Payouts, so you can see which capabilities are enabled.

  2. Connect the account

    Choose Connect Stripe. Complete the business and payout details requested on Stripe. You return to Ticket Validation after setup. The connection applies to all events in your organization, so use the correct business account.

  3. Check both statuses

    Back in Online ticket sales settings, confirm Stripe Connect shows Connected and both Payments and Payouts show Enabled. Use Open Stripe dashboard to manage business and payout details or inspect outstanding account requirements.

Keep in mind

If either status is not enabled, check account setup before publishing online sales. A connection label alone does not confirm that both capabilities are ready.

Custom payment integration has a separate Request integration action. Availability and setup must be confirmed for the requested provider.

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