Before you start
Create user accounts and event ticket types first. Know which entrances or ticket groups each team member should handle.
What to do
Find the team member
In the event setup’s Validators step, use Find User to search by name or email. For an existing event, the Details screen has a Validators section with Manage. Select the person whose validation access you want to configure.
Set the scope
Choose Full Access to allow all event tickets, or Restricted Access to select specific ticket types. Review the selected types against the person’s task, then use the Add [name] as validator action.
Review the active team
Check Active Validators and confirm each person’s access. Review Admission & Validation as well, because the entry start rule affects when scanning is allowed. Ask each assigned person to confirm the event appears on their phone before the event opens.
Keep in mind
Account roles and event validation scopes are different settings. A user account still needs the appropriate event assignment.
If offline validation is enabled, plan scopes so offline pools do not overlap. A ticket assigned to multiple offline validators could be validated twice.